SMS terms & conditions

Last updated 11 September 2026

Programme description

Brannick sends text messages on behalf of the local business you called. If your call to that business goes unanswered, Brannick replies by text to find out what you need and to offer an appointment time. Messages are conversational and transactional — a reply to your own call. This is not a marketing programme and we do not send promotional messages.

How you opt in

You opt in by calling the business. Placing that call is what starts the text conversation, and the first message identifies the business by name. You may also opt in by texting the business's number directly.

Message frequency

Message frequency varies and depends on your replies. A typical missed call results in two to six messages. We send at most three text-back conversations to the same number from the same business in any 24-hour period.

Cost

Message and data rates may apply. Brannick does not charge callers for these messages; your mobile carrier's standard rates apply.

How to opt out

Reply STOP to any message at any time. You will receive one confirmation message and then no further messages from that business through Brannick. Reply START to resume.

How to get help

Reply HELP to any message, or email hello@brannick.ai.

Carriers

Supported carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell personal information, and we do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for their marketing purposes. See our privacy policy.